Customer Service Hotline (Monday to Friday 9:00-17:00)
400-86-95517 (852) 2213-1888
Notice of Suspension of Electronic Direct Debit Authorisation (eDDA & eDDI) Services
Please be advised that due to a scheduled system upgrade by our partner bank, our Electronic Direct Debit Authorisation (eDDA & eDDI) services will be temporarily suspended from 7:30 p.m. (HKT) on 6 March 2026 (Friday) to 4:00 p.m. (HKT) on 8 March 2026 (Sunday).

During this period, all account linking and deposit functions of such eDDA & eDDI services will be unavailable. If you have any funding requirements, please make necessary arrangements before the maintenance beings to avoid any disruption to your trading activities.


Thank you for your support and cooperation. For any enquiries, please contact our Customer Service Hotline at (852) 2213-1888 / 400-86-95517.